Continente Nut LLC strives to process your order within 72 hours of its receipt. Unfortunately, there are times that we find ourselves swamped with orders, therefore Continente Nut LLC will make all reasonable efforts to ship your order within 5 business working days.
Continente Nut LLC reserves the right to hold your order a maximum of 7 business days in order to ship your order in its entirety. If we should be out of a product and do not expect receipt with in 7 business days we will ship your order in two separate shipments, Continente Nut LLC will pay the additional UPS Charges.
Continente Nut LLC is commited to reducing the shipping charges and has teamed with UPS to minimize your shipping cost. PO Box deliveries, require special handling and an additional $3.00 handling fee will be added to each PO Box delivery. The additional charge can be avoided, by substituting the PO address with a valid home or business address.
Continente Nut LLC strives to ship the freshest and tastiest product to all of its customers. We are fortunate to have a high rate of inventory turnover of all of our products. Through our local retail location and inter-net store sales our inventory is continuously being re-stocked. However, we want our customers to feel secure in ordering our products. To achieve this security Continente Nut LLC offers to its inter-net customers a 100% replacement policy for all claims filed within 15 days from date of receipt of the product.
You must contact our customer service department via e-mail and reference your name, phone number, UPS Tracking number from the shipping box, and reason for claim. We will contact you to begin the process of handling your needs.
Applicable Law and Disputes
By visiting Continentenut.com you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern any issue or dispute that may arise between Continente Nut LLC and yourself. All disputes will be submitted to confidential arbitration in Antioch, California. Each party will pay for their respective costs as they relate to the dispute .